Customer Relationships

Our customer relationship development services include:

As an award winning business, MIG has developed customer relationship processes operating in a variety of market sectors.

Our highly experienced team will provide valuable insight into appropriate ways of improving performance rapidly developing approaches that can be implemented in a very short timeframe.

MIG’s award winning Customer Farming customer engagement process enables us to quickly compile an understanding of all current touch points and communication processes at all customer relationship stages. For example, how do you relate to a new subscriber when compared with a customer who buys regularly, or is a known advocate of your brand.

At every stage of this process we look at all key customer attributes to determine the best possible way to refine current relationship practice resulting in a more effective more profitable marketing communications programme.

Our customer relationship development services include:

  • Reward programmes
  • Loyalty programmes
  • Customer acquisition, development and retention
  • Customer segmentation and profiling
  • Customer behavioural analysis
  • Customer surveying
  • Customer in-store engagement

The Marketing Innovation Group Ltd.
PO Box 427, Knutsford,WA16 1EH
Registered in England & Wales. Company No. 06963849.